Frequently asked questions

Do you offer plumbing services?

No. Rooter Troopers performs drain and sewer drain cleaning only. We do not install fixtures, replace pipe, repair leaks, or handle water heaters, and we don't compete for plumbing work.

What is hydro jetting?

Hydro jetting uses high-pressure water through a specialized nozzle inside the drain line to flush grease, soap residue, sludge, scale, and debris off the pipe walls. Results depend on the condition of the line.

When should I use a sewer camera inspection?

When clogs keep returning, when a drain backs up frequently, when roots or an obstruction are suspected, or when you want to confirm what's inside the line before choosing a cleaning approach.

Why do sewer drains clog?

Most often from grease and food residue, soap scum and hair, wipes and non-flushable items, sludge and scale buildup, root intrusion, aging lines, or simply heavy daily use.

Can you help with recurring drain backups?

Yes. Repeat backups usually point to buildup, an intrusion, or a condition inside the line. We can clear the drain and use a camera inspection to help show what keeps causing it.

What is the plumbing referral program?

Plumbing companies that don't specialize in drain cleaning can refer that work to Rooter Troopers. We handle only the drain and sewer drain cleaning and never pursue the plumbing side of the job.

When does a plumbing company receive its 10% referral payment?

The referring company earns 10% once the referred drain-cleaning job is completed and paid. Payment is tied to completed work and subject to program verification and terms.

Why does my drain keep clogging after it's cleared?

A clog that returns usually means the blockage was pushed through rather than removed, or that buildup, roots, or another condition inside the line keeps catching debris. Hydro jetting cleans the pipe walls, and a camera inspection can show what's causing it.

Is hydro jetting better than snaking?

They do different jobs. Snaking opens a path through a single clog. Hydro jetting scours grease, sludge, and scale off the full pipe wall, which makes it a better fit for recurring backups and buildup in main lines.

How much does hydro jetting cost?

Cost depends on the line, access, length, and how much buildup is inside. Call us or request service and we'll explain the options for your specific drain before any work starts.

Is hydro jetting safe for older pipes?

Hydro jetting is adjustable, but pipe condition matters. When a line is older or its condition is unknown, a sewer camera inspection first helps determine whether jetting is appropriate.

How do I know if my main sewer line is clogged?

Common signs include several drains backing up at once, toilets gurgling when other fixtures drain, water coming up in a tub or shower when a toilet is flushed, and sewer odors.

Do tree roots really get into sewer lines in Florida?

Yes. Roots seek moisture and can enter lines through small joints or cracks, especially with fast-growing Florida landscaping. A camera inspection can show root intrusion, and cleaning can clear roots from the line.

Are 'flushable' wipes safe for my drains?

Many wipes labeled flushable don't break down like toilet paper and are a frequent cause of sewer clogs. Only toilet paper should be flushed.

What areas do you serve?

Rooter Troopers serves Southwest Florida, including Naples, Fort Myers, Cape Coral, Bonita Springs, Estero, Marco Island, Golden Gate, and Immokalee.

Do you handle emergency drain backups?

If sewage or water is actively backing up, call (239) 251-4454 right away so we can prioritize your request.

Can I schedule drain cleaning online?

Yes. Use the Request Service page to choose a two-hour arrival window Monday through Saturday, 8 AM to 4 PM Eastern Time.

Still have a question? Send it through the contact form and we'll answer.